Privacy Policy

This Privacy Policy describes how RaquelGW.com and Mom Momentum™ (“we,” “us,” or “our”), operated by Raquel GW, collect, use, and protect your personal information when you visit https://raquelgw.com (the “Website”), join our book launch waitlists, download digital resources, or interact with our services.

We respect your privacy and are committed to protecting the personal data you share with us in accordance with applicable United States and Texas privacy laws.

1. Information We Collect

We collect information directly from you when you voluntarily provide it, as well as automatically when you navigate our Website:

• Voluntarily Provided Information: Includes your name, email address, and communication preferences provided when signing up for book release waitlists (such as Mom Momentum: Move Intentionally), downloading printable guides, subscribing to our newsletter, or contacting us directly.
• Customer Inquiries & Feedback: Any personal information or messages submitted through web forms or support communications.
• Automatically Collected Technical Data: IP address, browser type and version, operating system, referring URL, pages viewed, time spent on pages, and navigation paths.
• Cookies & Tracking Technologies: Small text files placed on your device to enable core website functionality, remember preferences, and analyze visitor traffic.
• Payment & Order Information: When purchasing books (paperback or Kindle editions) fulfilled by Amazon, payment processing, billing addresses, and shipping details are handled directly by Amazon according to their privacy policies. We do not receive, store, or process your credit card numbers for Amazon marketplace purchases. Direct purchases through our site are handled via secure, PCI-compliant third-party gateways.

2. How We Use Your Information

We use the information collected for legitimate operational, promotional, and analytical purposes, including to:

• Send waitlist notifications, book release alerts, and direct purchase links when new titles or digital companion apps launch.
• Deliver digital downloads, habit trackers, checklists, and bonus resources you request.
• Distribute periodic newsletters, habit-building strategies, and brand updates.
• Respond to customer support inquiries, feedback, and questions.
• Monitor, secure, and improve Website functionality and performance.
• Protect against fraudulent activity and comply with legal requirements.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We only share information under the following limited circumstances:

• Service Providers: Reputable third parties who assist us with hosting (e.g., Namecheap), email marketing delivery, web analytics, and technical maintenance under strict confidentiality obligations.
• External Retailers: Outbound links redirecting to third-party marketplaces (such as Amazon) operate under the retailer’s respective privacy terms.
• Legal Compliance & Protection: When required by subpoena, applicable law, or to protect the safety, rights, and property of Raquel GW, Mom Momentum™, or our community.
• Business Transfers: In connection with any merger, sale, or transfer of company assets, customer information may be transferred as a business asset.

4. Cookies and Web Analytics

You may configure your browser to decline cookies or alert you when cookies are placed. However, certain parts of the Website or interactive forms may not function optimally without cookies. We use aggregated analytics data to evaluate engagement trends and user experience without personally identifying individual visitors.

5. Email Communications and Opt-Out

Every marketing email, waitlist notice, and newsletter includes an automated “Unsubscribe” link in the footer. You may opt out at any time by clicking this link or contacting us directly at [email protected]. Transactional emails regarding orders or support tickets remain active as needed.

6. Data Security and Retention

We maintain industry-standard physical, technical, and administrative safeguards (including SSL encryption) to protect your personal information against unauthorized access, loss, misuse, or alteration. We retain personal data only for as long as necessary to provide the services you requested, fulfill legitimate business purposes, and satisfy legal obligations.

7. Children’s Privacy (COPPA Compliance)

Although Raquel GW authors and produces children’s educational books and media, our Website, waitlists, and promotional materials are designed exclusively for adults and parents. We do not knowingly collect personal information from children under the age of 13. If we discover that personal data of a minor under 13 was submitted without verifiable parental consent, we will delete it promptly.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights under state or federal privacy laws to request access to, correction of, or deletion of your personal data held in our systems. We do not discriminate against users for exercising their privacy rights. To submit a request, email us at [email protected].

9. Third-Party Links

Our Website contains links to external platforms, social profiles, and retailer storefronts. We are not responsible for the privacy practices or content of external third-party sites.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at our discretion. Any revisions will be published immediately on this page with an updated “Last Updated” date.

11. Contact Information